Culture of Care Programme

The Culture of Care Programme is part of NHS England's Quality Transformation Programme.

This programme aims to improve the culture of inpatient mental health, learning disability and autism wards for patients and staff so that they are safe, therapeutic and equitable places to be cared for, and fulfilling places to work.

It has the scope of:

  • coaching 200 inpatient wards and around 60 corporate teams across England to improve the culture of the care that they provide, in both NHS and private settings, supporting them to work to the forthcoming NHS England Culture of Care standards. 
  • providing executive coaching and reverse mentoring to Boards in all of those organisations. 
  • supporting them to move away from risk-assessment tools to a holistic approach to safety on wards. 
  • doing all of the above through a trauma-informed, autism-informed and racial equity perspective.

The NCCMH have partnered with some excellent organisations to deliver this work: Black Thrive Global, the National Confidential Inquiry into Suicide and Safety in Mental Health (NCISH), and Neurodiverse Connection, and as well as Quality Improvement (QI) expertise that we already have in our team, we have added:

  • Lived Experience leadership
  • a group of senior leaders with sector, national and international experience
  • experts in:
    • a trauma-informed organisational model
    • embedding peer support into organisations
    • compassionate and relational care.

See the  information pack for more details.

 

Watch our two Q&A sessions

These sessions included a brief overview of the programme from Tom Ayers, Director of NCCMH, and questions from the audience. 

Q&A Session #1

Q&A Session #2

If you have any questions, please email the team on cultureofcare@rcpsych.ac.uk.

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